- We accept order cancellation before the product is already shipped or produced. If the order is canceled you will get a full refund.
- We cannot cancel the order if the product is already shipped out.
- If you are not satisfied with the item you received, pls return it within 30 days. When we receive the returned items, we will make a replacement or return money back for you. Pls contact us before you return it.
- If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
- If you are not satisfied with receiving the goods, you can apply for a refund.
- If the product has quality problems, the return shipping cost is borne by the seller. If there is no quality problem, the return shipping cost is borne by the buyer.
- Buying items online can be a daunting task, support to assist everyone as we highly value our customer satisfaction with absolute ZERO risks. We make sure that every customer is 100% satisfied in every aspect!
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at email@example.com.
- Please contact our Customer service at firstname.lastname@example.org to get the return address.